To disclose information to a third party, viihealth, Inc. will apply the Notice and Choice Principles.
viihealth, Inc. and/or viihealth International Limited (“we,” us,” or “our”) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. [INSERT your organization name] has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. viihealth has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the DPF Principles and/or the Swiss-U.S. DPF Principles (DPF Principles), the Principles shall govern. To learn more about the Data Privacy Framework Program (DPF Program), and to view our certification, please visit https://www.dataprivacyframework.gov/.
a.Opt out: viihealth, Inc. offers individuals the opportunity to choose (opt out) whether to disclose personal information. viihealth, Inc. offers individuals the opportunity to opt out when information to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by the individual. Individuals are provided a clear and conspicuous, readily available, and affordable mechanism to exercise choice.
b.Opt in limited right to use non-identifying personal Information from biographies, letters, notes, and other sources such as blogs: Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of VIIHEALTH. We reserve the right to use non-identifying information about our clients (i.e., those who receive services or goods from or through us) for promotional purposes. VIIHEALTH enables life sciences companies to drive increased ROI by delivering branded, customizable customer engagement solutions at a lower cost and faster time to market. Our solutions increase HCP productivity and streamline the healthcare decision-making process by strengthening patient-provider information exchange both inside and outside the HCP office. Our interactive, personalized, mobile solutions drive meaningful patient behavior changes for improved adherence and, ultimately, improved care outcomes.
VIIHEALTH and its authorized personnel collect data from you through a variety of means including, but not necessarily limited to, online usage, online requests, online surveys, phone calls, emails, and voicemails. You have the right to access, correct, or delete your personal data. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct your query to our Privacy Officer. If requested to remove data, we will respond within a reasonable timeframe.
Information about your personal health, medical conditions, or care that you provide to us is held in strictest confidence.
Clients will not be compensated for use of this information, and no identifying information (e.g., photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without the client’s express advance permission.
The Information Security Policy applies to all users of VIIHEALTH information including: employees, medical staff, students, volunteers, and outside affiliates. Failure to comply with Information Security Policies and Standards by employees, medical staff, volunteers, and outside affiliates may result in disciplinary action up to and including dismissal in accordance with applicable VIIHEALTH procedures, or, in the case of outside affiliates, termination of the affiliation. Failure to comply with Information Security Policies and Standards by students may constitute grounds for corrective action in accordance with VIIHEALTH procedures. Further, penalties associated with state and federal laws may apply.
Possible disciplinary/corrective action may be instituted for, but is not limited to, the following:
In compliance with the DPF Principles, VIIHEALTH commits to resolve DPF Principles-related complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom, and Swiss individuals with inquiries or complaints regarding our handling of personal data in reliance on the DPF should first contact VIIHEALT at
Privacy Officer
viihealth, Inc.
116 Research Drive
Bethlehem, PA 18015
USA
VIIHEALTH has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit www.bbbprograms.org/dpf-complaints for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction for more information on this process.
The effective date of this policy is 1/21/2025
116 Research Dr,
Bethlehem, PA 18015
United States
+1 514-515-4204
18, rue Pasquier, F-75008,
Paris
France
+33 7 69 95 86 08
